Chase is holding my money hostage.

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Heck yeah you should change banks! I’m a Chase customer but hold my money hostage and I’m gone!

tmac3207

> Should I change my bank after this is sorted? Yes. You can complain to the CFPB, that has been known to get things moving.

yes_its_him

Yes, you should change your bank, or at least start using another bank account so that you have a backup. But just for background, there was a **ton** of unemployment fraud last year, and a lot of it happened with people claiming benefits from another state, so banks & states have been on hair trigger alertness for this. You’re not the only person who is *legimately* doing this but there are a whole lot of people doing it fraudulently, too. That doesn’t excuse Chase’s weird insistence on that one form, though, that’s just baffling. You could consider filing a CFPB complaint about that issue in particular, I think that would be fair and it might prod the bank a bit. But unfortunately this kind of thing can happen with any bank so it’s a good idea to have backup accounts and backup sources of money.

wild_b_cat

As a MSP based flight attendant (ahem Delta ahem), why don’t you bank with DCCU once you get things sorted?

invertiren

Chase is notorious for freezing accounts/ending banking relationships over suspected fraud with no real recourse. If you don’t decide to bank elsewhere entirely, I would at least open an account at a second bank.

vermiliondragon