Amazon’s Cost Saving Routing Algorithm Makes Drivers Walk Into Traffic – “It’s Fucking Horrendous, Honestly. [You’re Crossing] Multiple Lanes, Busy Traffic.”

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Amazon Driver in Georgia here. This is all 100% true, but another thing they don’t talk about is how they stuff the delivery vans to the point where you cannot walk to the back of the van to get any packages. It can take up to 5 or 10 minutes to unstack all your boxes and package totes to find the right box or tote. In the step vans (UPS box trucks) space isn’t an issue with ample space for a “200” stop route but for the smaller vans like a Mercedes Sprinter or Ford Transit, a driver has a very limited space to work within. There is no consideration to what vehicle a driver is using. If you are assigned that route you take ALL the packages for that route no matter how much room you have left. And if you are a heavy set guy like myself it can be tricky to move around in. We appreciate the people who order from Amazon and most customers are very polite and offer to give water and such. But the system we use to deliver makes the job harder for no reason. So please don’t feel bad for ordering anything without you we wouldn’t have work. Just keep in mind if a delivery is late we are trying!

LoadingBoner

Operations manager for a DSP here and a day doesn’t go by where drivers come to me about how terrible the GPS and algorithm is, same goes for the group stops. Even though the Flex application says the driver has anywhere between 150 to 200 drops, these cost cutting group stops essentially add an additional 50 drops on what already is a heavy route.

Justbret

Amazon: We value our employees. Also Amazon: We value $$$ more.

WhatTheZuck420

Guess someone forgot to tell the AI not to kill or maim the drivers.

Analyst7

Just stop putting your money into Amazon. They don’t care about the employees. Only thing we can do about it is stop giving them our money.

Cybr_N1cK